Terms of service

1. Acceptance

By accessing this website or placing an order you agree to these terms. If you do not agree, do not use the site. These terms apply to every order placed through peptideslounge.shop. They do not constitute legal advice; contact us with any question about how they apply to your purchase.

2. Research use only

All materials sold are supplied strictly as laboratory reagents for in-vitro research and analytical testing by qualified professionals. They are not drugs, foods, dietary supplements, cosmetics or medical devices. They are not for human or veterinary consumption and not for diagnostic or therapeutic use. No statement on this site constitutes medical advice or a claim of safety or efficacy in humans or animals.

3. Buyer eligibility and representations

By placing an order you represent and warrant that:

• You are at least 21 years of age.
• You are a qualified researcher, or you are purchasing on behalf of a research institution, academic body or commercial laboratory.
• You will use the materials solely for lawful in-vitro research and will not administer them to humans or animals, nor resell or repackage them for that purpose.
• You are responsible for confirming that the purchase, import, possession and use of the ordered materials is lawful in your jurisdiction.
• You will handle, store, label and dispose of the materials in accordance with applicable safety regulations and your institution's protocols.

4. Orders, pricing and fraud screening

All orders are subject to acceptance. We may decline or cancel any order at our discretion, including where fraud screening flags a transaction. Billing and shipping addresses may differ; card payments are screened by our processor using address and security-code verification, 3-D Secure and risk scoring, and an address mismatch alone is not an automatic decline. Prices are in US dollars and may change without notice.

5. Payment disputes, chargebacks and restricted delivery locations

Contact Peptideloungeshop@gmail.com before opening a dispute with your bank or card issuer. Almost every issue — a delayed shipment, a missing item, a damaged vial or an unrecognised charge — is resolved by support within one business day, and a dispute cannot be withdrawn once your bank has opened it.

• An order that is charged back is cancelled and any pending shipment is stopped.
• The account used to place the order is restricted from ordering while the dispute is open.
• Where a dispute is found to be illegitimate, the specific delivery location used for that order is added to our restricted delivery register and future orders to that exact unit are declined.
• Restrictions are unit-specific: a restricted apartment, suite or building unit does not affect neighbours or other units at the same street address.

We maintain an internal register of delivery locations associated with confirmed payment fraud or illegitimate chargebacks. A restriction applies to the exact unit — street address plus apartment, suite or building number — and not to a whole property, unless the entire property is itself the source of the abuse. Restrictions expire automatically unless recorded as permanent.

If you believe a delivery location has been restricted in error — for example you have moved into a unit previously used by someone else — email Peptideloungeshop@gmail.com. We review every appeal and lift restrictions where the current resident is unconnected to the original dispute.

6. Limitation of liability

To the maximum extent permitted by law, our aggregate liability arising from any order is limited to the amount paid for that order. We are not liable for indirect, incidental or consequential damages, including experimental loss, arising from the use or misuse of any material supplied. Materials are provided without warranty of merchantability or fitness for a particular purpose beyond conformance with the accompanying certificate of analysis.

7. Indemnity

You agree to indemnify and hold harmless Peptide Lounge LLC, its officers and employees from any claim arising out of your use, handling, storage, resale or disposal of materials purchased, or from any breach of these terms — in particular any administration of the materials to a human or animal.

8. Intellectual property

All site content, including product data, analytical documentation and written articles, is the property of Peptide Lounge LLC and may not be reproduced commercially without permission.

9. Governing law

These terms are governed by the laws of the State of Nevada, without regard to conflict of law principles.